The site provides shipping and delivery services to all regions of the Kingdom of Saudi Arabia, and we also provide shipping service to the Gulf countries and various countries of the world according to what is available through international shipping companies.
Processing and shipping time:
Each order is delivered to the shipping company within a maximum period of four working days from the date of completing the payment process if the product is available in our warehouse to one of the shipping companies that are dealt with.
- According to the usual delivery times for shipping companies, your order will be delivered within a period ranging between (2 - 5) working days within the Kingdom of Saudi Arabia: it may be delayed more than that due to the current circumstances
Your application will be delivered within a period ranging between (6-10) working days if your application is from outside the Kingdom of Saudi Arabia: it may be delayed more than that due to the current circumstances
Example: Orders received on Thursday evening, Friday and Saturday of each week are shipped on the following Sunday as the first working day
Limitation of Liability:
The site bears full responsibility for delivering the product in its original condition without any damage to the intermediate transport company, and in the event of any damage caused by the carrier, the responsibility will be on it, and the customer must examine the product and ensure its safety from any damage at the headquarters of the carrier before leaving the headquarters or Before the delivery person leaves
In the event of any damage to the product, he returns it immediately and submits a report to the carrier at its headquarters to address the problem that caused it, and in the event of its refusal, we are notified to take the necessary action on our part.
The site is not responsible for delays caused by reasons related to shipping companies or customs procedures and other parties. Products ordered may be subject to import duties as per the laws of the buyer's country and these fees are always paid by the recipient or buyer
order tracking :
The site works with an integrated electronic management system, including warehouse management systems, billing, and shipment tracking, so the customer will receive an electronic invoice via e-mail showing details of his purchases, product data, information related to shipping, and others.